Refund policy
All sales are final. We do not accept returns or exchanges unless the item received is defective or damaged. If you receive a defective or damaged item, please contact us within 7 days of receipt with photographic evidence of the defect or damage. We will arrange for a replacement or refund as necessary. Please note that the return shipping cost will be borne by the customer unless the return is due to our error.
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Conditions for Returns: Products must be unused, in the same condition you received them, and in the original packaging.
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Refund or Exchange: Upon approval of your return, we will initiate a refund to your original method of payment or offer an exchange for the same or a similar item.
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Timeline: Customers need to initiate the return process within 7 days of receipt. Refunds will be processed promptly upon receipt and inspection of returned items.
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Contact Information: Please contact our customer service team at [contact information] for any questions regarding returns or exchanges.