Refund policy

All sales are final. We do not accept returns or exchanges unless the item received is defective or damaged. If you receive a defective or damaged item, please contact us within 7 days of receipt with photographic evidence of the defect or damage. We will arrange for a replacement or refund as necessary. Please note that the return shipping cost will be borne by the customer unless the return is due to our error.

  • Conditions for Returns: Products must be unused, in the same condition you received them, and in the original packaging.

  • Refund or Exchange: Upon approval of your return, we will initiate a refund to your original method of payment or offer an exchange for the same or a similar item.

  • Timeline: Customers need to initiate the return process within 7 days of receipt. Refunds will be processed promptly upon receipt and inspection of returned items.

  • Contact Information: Please contact our customer service team at [contact information] for any questions regarding returns or exchanges.